Shipping Policy – Prime Container Sales
At Prime Container Sales, we are committed to providing reliable, professional, and efficient shipping and delivery services for all shipping container purchases and related products. This Shipping Policy outlines the terms, conditions, responsibilities, and procedures related to order processing, delivery scheduling, transportation, shipping timelines, site requirements, and customer obligations. By purchasing products or services from Prime Container Sales, you agree to the terms described in this Shipping Policy.
Order Processing
Once an order has been placed and payment has been successfully received and verified, Prime Container Sales will begin processing the order for shipment or delivery. Processing times may vary depending on product availability, customization requests, delivery location, weather conditions, transportation schedules, and operational requirements.
Customers may receive order confirmations, invoice details, shipping updates, and delivery notifications through email, phone, or other communication methods provided during the purchase process. Prime Container Sales reserves the right to request additional verification or documentation before processing orders if necessary for fraud prevention or order accuracy purposes.
Shipping and Delivery Areas
Prime Container Sales may provide shipping and delivery services to selected local, national, and international locations depending on operational availability, transportation access, and delivery limitations. Delivery availability may vary based on geographic region, road accessibility, local regulations, weather conditions, and transportation restrictions.
Certain remote, restricted, or difficult-to-access areas may require additional transportation fees, specialized equipment, modified delivery arrangements, or extended delivery timelines. Customers are encouraged to contact Prime Container Sales before placing orders if they have questions regarding shipping availability to their location.
Delivery Scheduling
Delivery dates and estimated shipping timelines provided by Prime Container Sales are estimates only and are not guaranteed unless explicitly confirmed in writing. Delivery schedules may be affected by factors outside our reasonable control, including weather conditions, transportation delays, traffic conditions, mechanical issues, supply chain disruptions, government restrictions, labor shortages, or unforeseen operational circumstances.
Prime Container Sales will make reasonable efforts to communicate delivery updates and scheduling changes to customers whenever possible. Customers are responsible for ensuring availability during scheduled delivery windows and maintaining communication regarding delivery coordination.
Customer Site Preparation
Customers are responsible for ensuring that the delivery site is safe, accessible, and properly prepared before the scheduled delivery date. The delivery location must provide sufficient space, clearance, and ground stability for delivery trucks, trailers, cranes, forklifts, tilt-bed equipment, and unloading operations.
Customers are responsible for:
- Ensuring clear and unobstructed access to the delivery site
- Obtaining necessary permits or approvals
- Confirming adequate ground conditions and leveling
- Removing obstacles, vehicles, debris, or hazards
- Ensuring compliance with local zoning or placement regulations
- Providing safe unloading conditions
If the delivery site is inaccessible, unsafe, or improperly prepared at the time of delivery, additional fees, rescheduling charges, storage costs, or failed delivery charges may apply.
Shipping Costs and Additional Charges
Shipping and delivery costs are determined based on several factors, including delivery distance, container size, transportation requirements, fuel costs, equipment needs, delivery location accessibility, and additional services requested by the customer.
Additional charges may apply for:
- Remote or rural deliveries
- Difficult site access
- Crane or forklift services
- Storage fees
- Redelivery attempts
- Expedited shipping requests
- Permit requirements
- Waiting time or delays caused by customer site conditions
Customers are responsible for reviewing and approving shipping charges before finalizing purchases.
Delivery Inspection and Acceptance
Customers are required to inspect products immediately upon delivery or pickup. Any visible damage, delivery discrepancies, shortages, or concerns should be reported to Prime Container Sales promptly at the time of delivery whenever possible.
Customers may be required to provide photographs, videos, or documentation related to shipping claims or delivery disputes. Failure to report shipping-related issues within a reasonable timeframe may limit eligibility for claims, replacements, or adjustments.
Once the product has been delivered and accepted, responsibility for the container and related products transfers to the customer unless otherwise stated in writing.
Delays and Force Majeure
Prime Container Sales shall not be held responsible for shipping delays, delivery interruptions, or failures caused by circumstances beyond our reasonable control. Such circumstances may include severe weather, natural disasters, road closures, labor disputes, transportation accidents, government actions, customs delays, fuel shortages, pandemics, supply chain disruptions, or other force majeure events.
Delivery timelines affected by these events may be adjusted without liability to Prime Container Sales.
International Shipping
International shipments may be subject to customs inspections, import duties, taxes, border fees, port charges, and local government regulations imposed by the destination country. Customers are responsible for all applicable customs fees, import taxes, permits, and compliance requirements associated with international deliveries unless otherwise agreed upon in writing.
Prime Container Sales is not responsible for delays, seizures, restrictions, or additional charges resulting from customs procedures or international shipping regulations.
Failed Deliveries and Redelivery
If a delivery cannot be completed due to customer absence, inaccessible delivery locations, unsafe site conditions, incorrect information provided by the customer, or other customer-related issues, additional charges may apply for redelivery, storage, transportation rescheduling, or equipment standby time.
Prime Container Sales reserves the right to cancel deliveries or hold products until delivery conditions are resolved and all applicable fees are paid.
Ownership and Risk Transfer
Ownership and risk of loss for products purchased from Prime Container Sales generally transfer to the customer upon successful delivery, pickup, or transfer to the designated shipping carrier unless otherwise specified in writing.
Customers are responsible for securing, maintaining, and properly using products after delivery has been completed.
Changes to This Shipping Policy
Prime Container Sales reserves the right to update or modify this Shipping Policy at any time without prior notice. Revised versions of the policy will be posted on our website along with the updated effective date. Customers are encouraged to review this Shipping Policy periodically for any updates or changes.
Contact Information
If you have questions regarding shipping, delivery scheduling, transportation fees, or order tracking, please contact Prime Container Sales using the contact information provided on our website.
Website: primecontainersales.com
WhatsApp: +1 502-509-3274
By purchasing products or services from Prime Container Sales, you acknowledge that you have read, understood, and agreed to this Shipping Policy.